Migration to WebCenter with TEAM IM's Enhanced Support

Seamlessly migrating a state agency's legacy air permits to Oracle WebCenter, enhancing efficiency and saving costs

Highlights

  • Created a smooth migration strategy for the State Agency to a new repository.
  • Along with the migration, TEAM IM developed User training guides as well as conducted several knowledge transfer sessions.
  • TEAM IM transitioned the project to Enhanced Support which they have been providing to the agency for several years.
  • TEAM IM's Enhanced support provides helpdesk expert configuration and development support for Oracle WebCenter.

Customer Background

The State Agency is the primary environmental protection agency for the state. This state agency is one of the largest environmental commissions in the United States and protects the environment under state law. This includes the protection of air and water resources and the regulation of hazardous and non-hazardous waste generation.
 
 

Project Details

TEAM IM has been providing Enhanced Support for Oracle WebCenter for several years to the State Agency. Recently, the customer had a specific requirement to migrate permits from a legacy application into Oracle WebCenter and turned to TEAM IM for assistance.

The State Agency was storing air permits in a legacy application and was looking to leverage the existing investment in Oracle WebCenter as the storage repository.

TEAM IM first conducted a functional requirements session to review and analyze the overall architecture and business requirements, including specific components, integrations, process workflows, and technical requirements. This created an understanding of the legacy application’s current functionality to ensure that the same functionality would be replicated in the new WebCenter Environment. The output was a functional requirements document that the client reviewed for accuracy and signoff.

To expand Oracle WebCenter’s footprint, TEAM IM needed to complete an application architecture design review session with the Agency. An Application Design document (ADD) was created to include configurations, all required customizations, and Content Migration sequence details.

Once the Agency signed off the ADD, TEAM IM began on the migration steps, including:

  • Creating the necessary WebCenter configurations for Metadata, profiles, and security for the documents
  • Developing a custom data lookup component for the Air Permit profile data
  • Created a scheduled event for projects that were closed (i.e., completed WCC workflow)
  • Developing the required workflow functionality for WebCenter Content
  • Creating program-specific search pages for WebCenter content
  • Making the migration Scripts, moving the content and index information from the legacy system to Oracle WebCenter
  • Performing the migration into the WebCenter development environment, ensuring data integrity
The migration of air permits and related workflows out of the legacy application and into Oracle WebCenter allowed the State agency to achieve additional ROI by leveraging their existing WebCenter repository and sunsetting the legacy application.
Sam Harp
Senior VP of Customer Success, TEAM IM

Value Added

  • Brought knowledge and reassurance of a smooth transition
  • Handled platform information vital to the business to set up the Agency for success
  • Allowed the retiring of using another repository to store content, saving money and creating efficiency in the long run

Software and Cloud Services Involved

  • 3rd Party Legacy
  • Oracle WebCenter