Oil- Dri Corporation of America Advisement and Implementation
Content management advisement and deployment model implementation
Highlights
- Conducted eight Advisory workshops with business and departmental leaders
- Developed a comprehensive report detailing takeaways and strategy ahead
- Constructed a Detailed Design asset documenting implementation specifics
- Developed several SharePoint sites (hub, communication, team) as pilot effort
- Developed a content approval workflow specific to the needs of the pilot dept
- Worked with client IT resources to improve capabilities and confidence with M365
Customer Background
Oil-Dri Corporation of America (NYSE: ODC) has been a leading manufacturer of specialty sorbent products since 1941. A vertically integrated, family controlled and operated business, ODC has subsidiaries in countries across the globe offering innovative, high quality products.
Oil-Dri's products are used in a diverse range of applications. They are sold into the pet care, fluids purification, agricultural ingredients, sports field, industrial and automotive markets. Oil-Dri Corporation's products fulfill customers' needs by creating value from sorbent materials.
Project Details
Previous to contracting with TEAM IM, Oil-Dri did not utilize an Enterprise Content Management (ECM) system, instead relying on a patchwork of shared drives, legacy systems, and some Microsoft 365 (via Office) collaboration and transitory content storage. Oil-Dri felt that stronger adoption of M365 could improve their content lifecycle, process consolidation, governance, and business intelligence, but they desired guidance to establish a plan and begin implementation to expand and optimize their utilization of the platform. Thanks to an earlier RFP, Oil-Dri and TEAM IM had developed a positive relationship and both organizations were excited to work together.
TEAM IM began with an advisory phase consisting of a series of workshops to observe and interrogate Oil-Dri’s content and content operations. From these workshops an advisory asset was generated by the SMEs which detailed the findings and TEAM IM’s guidance for next steps. This operation and the output provided Oil-Dri's business and departmental leaders with additional confidence in the future project processes.
As a second phase, TEAM IM worked with a pilot program department to understand their needs and requirements. The SMEs meshed this information with M365 and Power Automate configurations to develop a Solution Design Document which detailed the operations and processes to be implemented. This was reviewed and evaluated with Oil-Dri's resources for accuracy and confidence.
Next TEAM IM SMEs began implementation operations in partnership with Oil-Dri's IT resources. This served the dual mission of progressing the business goals while also improving internal IT capabilities with M365. SMEs also worked with Oil-Dri to construct a strategy for content migration, an operation which would progress later as an Oil-Dri internal project with assistance as needed from TEAM IM.
Partnering with TEAM IM to provide strategic guidance and initial M365 implementation enables Oil-Dri to move forward with confidence that the solution works for them and meets their requirements. We couldn’t be prouder to assist our clients as they embark on these journeys.
Value Added
- Subject Matter Experts evaluated existing content and processes, identifying options for moving forward and potential issues before they manifested
- Advisory services provided confidence in the solidity of the path forward without immediately committing to engineering workstreams
- Detailed design assets provided robust transparency into the solution path
- A pilot workstream enabled business-goal forward progress and validation of outcomes within safe budget constraints
- Partnership between provider SMEs and client IT resources facilitated consistent knowledge transfer, improving and validating the skills of internal resources
Software and Cloud Services Involved
- Microsoft 365 (M365)