Salem Regional Medical Center

Salem Regional Medical Center (SRMC) is an independent, private, not-for-profit hospital located in Salem, Ohio. Their mission is to serve as strong stewards of their community by pursuing excellence, creating exceptional experiences for care, and optimizing health outcomes through efficient, effective, and accessible care. They are one of the largest private employers with 800 employees and onboard approximately 15-20 employees every month.

Customer Background

SRMC identified pain points with their employee application and onboarding processes. They came across TEAM IM’s Employee Onboarding Demo, where TEAM IM utilized Frevvo eForms connected to M-Files. SRMC saw the clear value-added through this solution and enlisted TEAM IM to help fix the issues in their processes.

The Integration Process

The Salem Regional Medical Center was looking to rework their employee application and onboarding processes through the integration of Frevvo to M-Files. These new eForms would smooth out the process and make the onboarding more efficient, moving away from the paper process.

After identifying the issues in the processes, TEAM IM assisted with the installation and configuration of the Frevvo integration. The integration was through the existing SRMC M-Files vault. Then, training was conducted to provide an understanding of how to create additional forms in the future for SRMC employees. The application was also customized to better fit SRMC’s policies and workflows. The workflows were then onboarded in Frevvo to their specific case. Lastly, existing employee data was imported from an external system, Kronos, into M-Files.

Salem sees the value of this integration beyond just employee onboarding and will continue to reimagine the workspace using TEAM IM’s innovative approach.