Fulton Hogan Boosts Infrastructure Project Management Capabilities with M-Files

by TEAM IM, on Jul 14, 2020 6:55:25 PM

Fulton Hogan, one of Australasia’s largest infrastructure, construction, roadworks and aggregate suppliers, has significantly improved its project management, quality management, document and records management processes using the M-Files intelligent information management platform. Fulton Hogan chose the M-Files AI-powered platform to accelerate digital transformation and is now seeing the benefits with their customers.

"We looked for a solution that would be flexible enough to work across the whole organisation, which is a big challenge as it's hard to find a product that fits across our many lines of business," said Marcus Gibson, Group IMS manager at Fulton Hogan. "We also looked for a solution that would integrate seamlessly with our existing Microsoft, JDE and Salesforce platforms. We have a lot of data sitting on different platforms, and those siloed networks meant a lot of records were duplicated across multiple platforms." 

"The Fulton Hogan business is vertically-integrated by nature. We do everything from extracting materials out of the ground to making construction products, to delivering construction projects for government and private enterprise. We demand a lot from technologies. We found that M-Files has great flexibility to adapt to new workflows and procedures, and we were surprised at how easy it is to use. M-Files' ability to integrate with other applications, such as SharePoint and Salesforce, means better processes and workflows, much less frustration, and better morale from our staff."

Proposed by their long-time technology partner TEAM IM, Fulton Hogan chose M-Files from several vendor solutions for two main reasons: M-Files' ability to serve all of the business needs, and solid recommendations from respected colleagues already using M-Files. Fulton Hogan discovered that their external auditing services provider, a government-owned entity in New Zealand, uses M-Files internally.

"Intelligent information management serves a critical need in the region, supporting the fast pace of construction sector growth, while helping enterprises share large volumes of documents and data with a diverse range of stakeholders," said Scott Erickson, senior vice president of worldwide channel sales at M-Files. "M-Files empowers a highly mobile workforce such as Fulton Hogan's and streamlines their client workflows and processes, ultimately enabling faster, safer, and more seamless project delivery."

For Fulton Hogan, M-Files offers a unique combination of ease-of-use, functionality and configurability to address needs ranging from general purpose document control and workflow automation, to support for complex, compliance-related content and processes.

"We started implementing M-Files in the most complicated parts of our business. We picked a couple of major construction projects that had very strict requirements, high-complexity, large teams and vast volumes of data to see if M-Files could handle them. It did. The biggest challenge right now is getting everyone trained and getting it deployed throughout the whole organisation. Everyone wants it," Gibson concludes.

“TEAM IM is pleased to build on our long-term relationship with Fulton Hogan through the delivery of this project," said Volker Schaberg, group chief operating officer at TEAM IM. Through the combination of the M-Files platform, the design and implementation expertise of our M-Files practice and Fulton Hogan’s vision, we are now delivering real benefits to the Fulton Hogan business and its customers.  Where traditional approaches to document management, quality management, project delivery and compliance have proven inflexible and expensive, M-Files is providing a platform that enables digital transformation across Fulton Hogan’s operational footprint.  In partnership with the outstanding team at Fulton Hogan, we are very excited about the potential of the M-Files platform to modernise and transform projects and processes across the Fulton Hogan organisation.”


TEAM IM is a global enterprise solutions and technology company. Utilizing best-in-class technologies to put unstructured data to work, TEAM IM has successfully implemented thousands of business solutions across a diverse spectrum of organizations of varying size and industry focus. TEAM IM’s offerings include expert professional services, managed services, custom development, and solutions in many areas including Content Management, Records Management, Workflow, Analytics and Collaboration. TEAM IM has offices across the globe, with resources in every discipline and service offering available to support you, wherever you’re located. More information at teamim.com.

About M-Files Corporation

M-Files provides a next-generation intelligent information management platform that improves business performance by helping people find and use information more effectively. Unlike traditional enterprise content management (ECM) systems or content services platforms, M-Files unifies systems, data and content across the organization without disturbing existing systems and processes or requiring data migration. Using artificial intelligence (AI) technologies in its unique Intelligent Metadata Layer, M-Files breaks down silos by delivering an in-context experience for accessing and leveraging information that resides in any system and repository, including network folders, SharePoint, file sharing services, ECM systems, CRM, ERP and other business systems and repositories. Thousands of organizations in more than 100 countries use M-Files for managing their business information and processes, including NBC Universal, OMV, Valmet, Rovio, SAS Institute and thyssenkrupp. For more information, visit www.m-files.com.

Topics:CloudContentECMproject managementArtificial IntelligenceIntelligent Information Management (IIM)TEAM IMMFilesConstruction