Public Sector

Delivering to the unique requirements of Government and the Public Sector


Specialist Solutions and Services for Public Sector organizations

TEAM IM has a wealth of experience working with Public Sector organizations across the globe. 

We understand that there are a range of unique requirements to operating successfully in the Public Sector, and our solutions, consulting and service delivery capability has matured over the last 20 years to reflect those specific needs.

In partnership with our clients, we are committed to improving social outcomes through our work with Government and Public Sector organizations. We maintain a consistent focus on legislative requirements, sustainability and the ever-changing ways in which our Public Sector customers engage with the general public. 



The vast majority of Public Sector leaders believe that digital technologies are disrupting the Public Sector, yet a small minority believe that their organization's response is adequate. 

At TEAM IM, we understand that rapid transformation and change can be challenging for Government organizations, and we tailor our approach accordingly. We have decades of experience in designing and delivering transformation programs for Government, from inception to SLA.



Content Management for the Public Sector typically has to contend with the additional challenge of ensuring that documents and records are managed according to legislation that governs the lifecycle management and security of public records.

We have solved these compliance and records management challenges for a growing number of organizations worldwide. Our automate to comply approach delivers results - compliance with little or no reliance on users.


Cost Controlled

We understand that Public Sector budgets are always under pressure.  That pressure is reflected in the expectation that Public Sector organizations are expected to do more with less, particularly in areas such as content management and collaboration.

TEAM IM's consultants are experienced in dealing with these challenges, ensuring that the solutions we select and implement for our customers deliver optimum value for money, together with estimate cost where required by the customer.

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Our clients seeing success with Public Sector

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Customer Focus

When the New Zealand Department of Conservation (DOC) implemented its new content management system, one of its boldest steps was shedding the traditional folder structure.

Instead they chose to rely on intelligent search, by adding automated auto classification / document tagging, using Smartlogic Semaphore and a TEAM IM-developed integration with Oracle WebCenter Content.

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Some of our Public Sector customers

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Public Sector Solutions

TEAM IM's portfolio of Public Sector solutions recognizes the unique operating environments of our Public Sector customers, and leverages TEAM IM's 20+ years of delivering and supporting solutions in Central Government, Local Government and the Health sector.


An integrated ecosystem of best-of-breed Enterprise Information Management capabilities, ContentWorX unlocks the value of your enterprise information and empowers your workforce with a range of productivity, workflow and collaboration tools.

ContentWorX enables you to manage risk, deliver transformation and improve the performance of your people and your business.

Next-generation Enterprise Information Management capabilities at your fingertips, combined with the reliability and assurance of a managed service.

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Smartlogic’s Semantic AI platform – Semaphore allows you to identify and extract contextual data to drive new value into customer experience, search, analytics, records management, automation and compliance.

Semaphore is particularly valuable for automating the auto-classification of records in the Public Sector, delivering compliance against a range of common policies and legislative requirements, including lifecycle management, privacy & security.

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Automate your records management and compliance and remove the reliance on users and automate manual, time-consuming and error-prone processes.

AutoRecords from TEAM IM provides you with an easy way to automate records management, with end-to-end processes that run seamlessly, out of sight and with no reliance on end users. Set up and apply Records Management rules and policies to a range of systems, including M-Files and IML enabled ECM's, Network Drives and Cloud File Systems, to deliver compliant content wherever it is stored.

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Get to Know Us Better

We've helped hundreds of businesses take control of their enterprise information, delivering greater efficiency, better tools for employees and removing cost. Leave your details and we'll be in touch to see how we can help you.